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ITIL Toolkits 2.3

Released:	2006-05-21
License:	$199.00
Publisher:	The Art of Service ITIL ITSM
Language:	English
Platform:	Windows, OS/2, MAC, Palm
Requirements:	not applicable
Install:	Install and Uninstall
Downloads:	235
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Publisher's Description:

ITIL Toolkits - The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

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